It is becoming clear that using social media to simply broadcast marketing messages is not an effective use of the channel. The key to success in social is to garner engagement from your customers. Social media is online word-of-mouth. People interact with content that is interesting, funny, entertaining or helpful to them.
Read More...Posts Tagged "Interactive Marketing"
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I’ve said it before, but consumer power will continue to grow. Customers can provide your business some really exciting and unique ideas to help your business grow. Loyal customers want to help the brands they buy/love to keep them alive. The most important thing we can do as marketers is listen to our customers. After all, the best marketers are the best listeners.
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New developments in the online space give you more ways than ever to creatively reach and engage your target market, but don’t make the mistake of thinking everything has changed. When it comes down to it, a lot of what we need to do online is good old-fashioned direct response advertising. We’re trying to get someone to do something—to click, to buy, to join—to respond.
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Mass marketing must be differentiated so that marketers reach the consumers who are listening. People share content because it is relevant to them. The more information is shared, the greater the exchange of value. If I like a product, I’m going to tell my friends about it and vice versa. Marketers use emotions to create a personal experience for the consumers.
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