Those of us in the trenches need to stay diligent about our craft, but also realize the importance of continued learning, sharing, training and repetition. Support for marketing needs to flow from deeper within every organization, and it is our job to champion this. Customer service needs be online, technical experts need to come out of the lab, opinion leaders need to speak up, and marketing needs to align with sales. Customers expect to be able to see who we are and what we have to offer before they invite us to be considered. .
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After spending most of last week at the Business Marketing Conference, I have yet to fully distill the information that I took in. As I sit here with 30 pages of notes and hundreds of ideas bouncing around the cluttered space above my shoulders, I find myself feeling both excited and overwhelmed – and I just figured out why.
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The first half of 2009 has been hell for just about every industry. For a lot of people it has been about damage control, cost cutting and simply figuring out how to get through this. So it has been a tough year to try anything new.
But don’t write off 2009 just yet. There is an important opportunity in all of this that you should think about.
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With several thousand advertising, marketing and PR companies in Chicago, maintaining first position in the search engines is an unrealistic objective for a tiny agency in Ravenswood – yet there we are – #1 in Yahoo.
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As salespeople and marketers, we often make the mistake of thinking from the inside out as opposed to outside in. We get so focused on “selling” and explaining our features that we fail to realize that we are very often off-topic from our prospects standpoint.
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Interactive agencies that understand direct response marketing will win out in 2009.
Video: Why Most Interactive Advertising Doesn’t Work
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As we’ve moved into this protracted period of slow to negative growth, we have talked a lot about how spending allocations must change and how the web has affected the landscape of marketing.
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But shifting the focus of the message is equally important.
When people are hurting, they buy differently; they need more value. As marketers, it [...]



